More than software: How Tanso supports ESG managers in their daily work

ESG software without a real partner is like Excel without formulas – technically usable, but frustrating in practice. Especially in industrial companies with complex site structures, Scope 3 categories, and constantly evolving regulations, ESG managers need more than just a tool. They need expertise, exchange, and someone who asks the right questions before problems arise.

At Tanso, we see ESG software as a partnership – not just a product purchase. That’s why we offer our customers three levels of support: from structured onboarding, support, and free resources to tailored consulting.

1. Structured onboarding & expert support

With us, you don’t just purchase software – you gain continuous support. In addition to ongoing support from your Customer Success Manager, you receive structured onboarding in the first year, including:

• Kick-off workshop with your core team: Together, we define your data collection structure, clarify responsibilities, and set milestones – whether for CCF, PCF, or CSRD.
• Templates & guides: You receive Excel templates for decentralized data collection, video tutorials on methodology, and regulatory guidelines with concrete examples.
• Methodological expert support: If you have methodological questions (“How do I allocate emissions for co-products?”), you can speak directly with our climate and sustainability specialists.
• Completeness check: Before your audit, we review your data collection for completeness and provide targeted feedback.

Real-world example: Lisa Femerling, ESG Manager at MAX Automation, says:

“Tanso has become a key success factor for our steering, data collection, and reporting. Through the close collaboration with the Customer Success team, we were able to define processes more clearly, develop tailored solutions, and incorporate our feedback directly into the software.”

2. Free for customers: The Tanso Academy

Building knowledge, sharing best practices, and clarifying questions works best through exchange. That’s why all Tanso customers have access to the Tanso Academy, including:

• Live webinars & on-demand recordings: Our climate and sustainability experts explain regulatory updates (e.g., CSRD, VSME, CBAM) and methodological details – with concrete real-world examples.
• Expert articles & methodology guides: From “How do I calculate Scope 3.1?” to “What does double materiality mean in practice?” – hands-on guidance for your daily work.
• Community & exchange formats: Connect with other ESG managers from the industry at our regional sustainability meetups and the annual Tanso Sustainability Summit. Topics include: Which emission factors do you use in mechanical engineering? How do you structure CSRD data collection across 20 sites?

Real-world example: Andrea Prudenti, Head of Health, Safety, Sustainability and Environment at The Family Butchers, says:

“What stands out in particular is the close, personal support and the wide range of exchange formats, topic-specific webinars, and events. Working with Tanso is collaborative, open, solution-oriented, and strongly aligned with the company’s actual needs.”

3. Optional: consulting for complex requirements

Some challenges require more in-depth expert support. For these cases, we offer tailored premium consulting services, including:

• ESG strategy workshops: Planning your CSRD implementation across multiple subsidiaries? We work with you to develop a roadmap for data management, stakeholder alignment, and reporting structure.
• Double materiality review: Our experts assess your existing DMA for consistency, logic, and completeness – documented in writing and followed by a feedback session.
• Multi-reporting mappings: Need to report across ESRS, GRI, EcoVadis, and CDP? We create a detailed mapping highlighting synergies and differences – tailored to your reporting requirements.
• Decarbonization workshops: Together, we identify CO₂ reduction levers, prioritize measures based on impact and effort, and develop an implementation roadmap.
• Methodological PCF guidance: Our PCF specialists support you in creating your first three Product Carbon Footprints – step by step, including completeness checks.
• Data migrations: Switching from another system to Tanso? We transfer your CCF calculations, ESG data points, or DMA results in a structured way – including emission factor mapping.

The experts behind the expertise

Our team of climate and sustainability specialists brings not only software expertise, but also years of experience in carbon accounting, decarbonization, and ESG reporting. Here are three examples from our expert team:

Flavia Großhennrich

Sustainability Success Manager

PCF expert with a BCG background. Supports industrial companies in calculating, interpreting, and strategically leveraging product-related emissions data, as well as integrating PCF into ESRS reporting. M.A. Strategy & International Management (University of St. Gallen).

Tabea Hosak

Sustainability & Decarbonization Specialist

Experienced in sustainability and decarbonization strategies. BCG background with expertise in climate strategy, CSRD, and supply chain emissions. Certified Climate Reality Leader. M.Sc. Business Administration (University of Amsterdam).

Vignesh Iyer

Senior Data Carbon Specialist

Expert in CO₂ data modeling and climate research. Responsible for the Tanso emissions factor database . Publications on EFDB, FLAG Standard 2026, and Scope 3 maturity assessments. M.Sc. Sustainable Resource Management (Technical University of Munich).

Why partnership matters in ESG transformation

ESG reporting is continuously evolving. New regulatory requirements emerge, methodologies become more refined, and stakeholder expectations increase. In this dynamic environment, you need a software partner who not only provides the platform but also supports you long term—with training, best practices, and direct access to experts.

At Tanso, we see ourselves as a reliable partner for your ESG transformation. More than 300 industrial companies across automotive, mechanical engineering, food, and chemicals rely on our TÜV Rheinland-certified methodology—and on a team that develops solutions together with you, rather than delivering one-size-fits-all answers.